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Salesforce Training

This comprehensive Salesforce course provides learners with in-depth knowledge and hands-on experience in managing and developing within the Salesforce platform. Designed for aspiring Salesforce Administrators, Developers, and Consultants, the course covers core CRM concepts, platform customization, data management, process automation, security configurations, and application development using Apex and Lightning Web Components.

Participants will learn to customize standard and custom objects, automate business workflows using Flow, generate insightful reports and dashboards, and understand key aspects of Salesforce security and data governance. The course also includes practical labs and real-world projects to reinforce learning and prepare students for Salesforce certifications such as Salesforce Administrator (ADM 201), Platform Developer I, or Consultant-level exams.

Whether you're new to CRM systems or looking to formalize your Salesforce skills for professional advancement, this course equips you with the tools to succeed in one of the fastest-growing cloud technology ecosystems.

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💡 What You Will Learn

CRM fundamentals & Salesforce architecture

Salesforce Admin setup (users, profiles, permissions)

Data modeling: objects, fields, relationships

Workflow automation (Flow, Process Builder)

Reports & Dashboards

Apex basics (for developer track)

Lightning App Builder & Lightning Web Components (LWC)

Security model & sharing settings

Salesforce AppExchange and integration basics

🎓 Who Should Take This Course

  • Aspiring Salesforce Administrators or Developers
  • Business Analysts or Consultants working with CRM platforms
  • IT professionals looking to pivot into Salesforce careers
  • Students preparing for Salesforce certifications (Admin, Dev, etc.)

🧠 Prerequisites

  • No prior Salesforce experience required
  • Familiarity with basic business processes or cloud tools is helpful
  • Programming knowledge (for Developer track) is recommended but not mandatory

🎯 Learning Outcomes

By the end of the course, learners will be able to

Navigate and configure
a Salesforce organization

Customize Salesforce to meet specific business needs

Build automated workflows
and approval processes

Create and manage reports
and dashboards

Write and test Apex code (Developer track)

Prepare for Salesforce
certification exams

🛠️ Tools Used in a Salesforce Course

Salesforce is a vast CRM platform, and depending on the role (Admin vs. Developer vs. Analyst), the tools vary. Below are the most commonly used tools across Salesforce Administrator, Developer, and App Builder tracks.

🧩 1. Salesforce Platform Tools
  • Salesforce Lightning Experience - Modern Salesforce UI for users and admins
  • Salesforce Classic (legacy) Older UI – some organizations still use it
  • Salesforce App Launcher - Interface to switch between apps in Salesforce
  • AppExchange - Salesforce’s app marketplace for pre-built solutions
  • Object Manager - Create/edit Standard & Custom Objects
  • Schema Builder - Visual tool to view and manage object relationships
  • Validation Rules - Enforce business logic on records
  • Process Builder (being replaced) Automate workflows (no code) – being phased out
  • Flow Builder - Drag-and-drop tool to automate business processes (next-gen automation tool)
  • Reports & Dashboards - Visualize and summarize data
  • User & Profile Management - Control access via roles, profiles, and permission sets
  • Component Styling (CSS Modules, Styled Components, or SASS)
  • Salesforce Developer Console - Web-based IDE inside Salesforce for Apex/Visualforce
  • Salesforce Extensions for VS Code - Official IDE for Salesforce development (recommended for Apex, LWC, etc.)
  • Workbench - Web-based tool for SOQL queries, metadata access, REST API testing
  • Postman - API platform to test Salesforce REST/SOAP APIs
  • Git - Version control for your code (used in team projects)
  • Languages You Might Use:
  • Apex – Salesforce’s Java-like programming language
  • SOQL – Salesforce Object Query Language
  • LWC (Lightning Web Components) – Modern front-end development for Salesforce UI
  • Salesforce Sandbox - Testing environment (developer, partial copy, full copy)
  • Change Sets - Deploy customizations from one Salesforce org to another
  • Salesforce CLI (SFDX) - Command-line tool for development and deployment (used with VS Code)
  • Metadata API / ANT - Migration Tool For advanced deployments and automation
  • Data Loader - Import/export large volumes of data (desktop tool)
  • Data Import Wizard - Easy UI-based tool to load data (for admins)
  • Third-party ETL tools - MuleSoft (owned by Salesforce), Jitterbit, Informatica, etc.
  • API Testing Tools - Postman or Workbench for testing REST/SOAP APIs
  • Role-Based Access Control (optional)
  • Trailhead - Salesforce’s official learning platform (free) – includes trails, badges, and hands-on challenges
  • Trailblazer Community - Forums and support from other Salesforce users and experts
  • Salesforce Help & Documentation- Official guides, release notes, and API docs
  • Admin - Setup Menu, Object Manager, Reports, Flow Builder, Data Loader
  • Developer - Apex, SOQL, VS Code with Salesforce Extensions, LWC, CLI
  • Business Analyst - Reports & Dashboards, Data Import Wizard, AppExchange
  • Architect / DevOps - Salesforce CLI, Metadata API, Git, CI/CD tools
  • Core CRM Platform - Lightning Experience, App Launcher, AppExchange
  • Admin Tools - Flow Builder, Reports, Object Manager, Schema Builder
  • Dev Tools - Apex, SOQL, LWC, VS Code, Salesforce CLI, Workbench
  • Data Tools - Data Loader, Import Wizard, Postman
  • Learning Tools - Trailhead, Trailblazer Community
  • Planning and Designing a Full-stack Application
  • Implementing Features End-to-End
  • Version Control and Collaboration
  • Final Deployment and Presentation
  • Best Practices and Coding Standards
  • Resume and Portfolio Building Tips
  • Interview Preparation: Common MERN Stack Questions
  • Access to Community & Mentorship Support

Salesforce Course Duration by Track

Salesforce Admin

Admin / Analyst / Support roles

  • 4 to 8 weeks
  • Part-time (online/self-paced)

Salesforce Developer

Developer / Technical Consultant

  • 8 to 12 weeks
  • Part-time or bootcamp-style

Salesforce Business Analyst

BA / Product Owner

  • 4 to 6 weeks
  • Online, project-based

Salesforce App Builder

Low-code developer

  • 6 to 10 weeks
  • Online or instructor-led

Full Salesforce Certification Program (Admin + Dev)

Career switchers

  • 3 to 6 months
  • 3 to 6 months Instructor-led or self-paced

Salesforce Bootcamp
(Intensive)

All-in-one (Admin, Dev, LWC)

  • 6 to 12 weeks
  • 6 to 12 weeks Full-time (5+ hrs/day)

Degree / Diploma with
Salesforce modules

College students

  • 6 months to 1 year
  • Academic curriculum

🔷 Salesforce Course Content

📘 Module 1: Introduction to Salesforce
  • What is CRM?
  • Overview of Salesforce and Cloud Computing
  • Salesforce Products: Sales Cloud, Service Cloud, Marketing Cloud, etc.
  • Salesforce Editions and Licensing
  • Navigating the Salesforce UI (Classic vs Lightning)

🔹 Organization Setup

  • Company Profile Settings
  • Fiscal Year, Business Hours, Holidays
  • User Interface Settings

🔹 User Management

  • Creating and Managing Users
  • Roles, Profiles, and Permission Sets
  • Login Access Policies

🔹 Security and Access

  • Object, Field, and Record Level Security
  • Organization-Wide Defaults (OWD)
  • Role Hierarchy, Sharing Rules, Manual Sharing

🔹 Standard and Custom Objects

  • Creating Custom Objects and Fields
  • Field Types and Properties
  • Lookup vs Master-Detail Relationships
  • Schema Builder

🔹 Data Management

  • Importing Data (Data Import Wizard, Data Loader)
  • Exporting and Deleting Data
  • Validation Rules
  • Duplicate Management

🔹 Process Automation

  • Workflow Rules (legacy)
  • Process Builder (legacy, being phased out)
  • Flow Builder (recommended)
  • Approval Processes

🔹 Reports and Dashboards

  • Standard vs Custom Reports
  • Report Types and Filters
  • Creating Dashboards
  • Report and Dashboard Scheduling
  • Installing and Using Apps from AppExchange
  • Salesforce Mobile App Customization
  • Lightning App Builder

🔹 Apex Programming

  • Introduction to Apex
  • Classes, Triggers, and SOQL/SOSL
  • Data Types, Loops, Conditionals
  • Governor Limits and Best Practices
  • Test Classes and Code Coverage

🔹 Visualforce (Legacy)

  • Visualforce Pages and Components
  • Page Controllers

🔹 Lightning Web Components (LWC)

  • LWC vs Aura Framework
  • Component Lifecycle and Structure
  • Communication between Components
  • Deploying LWCs in Lightning Pages
  • Introduction to APIs: REST and SOAP
  • Named Credentials and External Services
  • Postman for API Testing (basic use)
  • Web-to-Lead and Web-to-Case
  • Sandboxes: Developer, Partial, Full Copy
  • Change Sets
  • Metadata API and Deployment Tools (CLI, VS Code)
  • Version Control Basics (Git, GitHub)
  • Salesforce Admin (ADM 201) Exam Overview
  • Platform Developer I Exam Overview
  • Sample Questions and Practice Tests
  • Exam Strategy and Study Tips

💼 Land job at your dream company

🪪 Course Certificate

Showcase your certificate as symbol of couse copliation

Official & Verified

Ideal for fast-paced learning with daily live sessions and hands-on projects

Easily Shareable

Suitable for working professionals or students balancing other commitments

Enhance Credebility

Suitable for working professionals or students balancing other commitments

Better Opportunities

Suitable for working professionals or students balancing other commitments

Industry Leading Placement

Whether you're aspiring to become a full-stack developer, looking to enhance your career, or build your own end-to-end applications, this

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